Antenna Manually Stowed, Service Paused
The STARLINK-STOWED (Starlink) EV fault code means: Antenna Manually Stowed, Service Paused. This is a moderate severity code.
- Keep driving?
- No -- stop driving
- DIY difficulty
- easy
- Estimated cost
- $0 for DIY unstow via the app. If a cable replacement is needed, cables run $15-$50 for third-party options or $30-$75 through Starlink accessories. A dish hardware replacement under warranty is $0 out of pocket. Out-of-warranty dish replacement runs $250-$599 depending on the hardware generation.
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Common Symptoms
- Starlink mobile app shows status message 'Stowed' instead of 'Online' or 'Searching'
- No internet connection on any device connected to the Starlink router
- Dish is physically flat and locked in its folded-down position rather than tilting toward the sky
- Router Wi-Fi network is still visible and joinable but pages will not load
- Statistics tab in the Starlink mobile app shows zero throughput and 100% outage time
- Dish does not move or hunt for signal even after several minutes of waiting
- On Starlink Gen 3, the antenna remains parked parallel to its mounting surface with no motor activity
Probable Causes (Ranked by Likelihood)
- User manually tapped the Stow button in the Starlink mobile app before travel and has not yet tapped Unstow or Deploy at the new location Very Likely
- Stow command was sent automatically by a vehicle mount integration or third-party automation script and was not followed by a deploy command Likely
- App-side software glitch sent a stow command in the background during a firmware update or app crash, leaving the dish in the stowed state Possible
- On Starlink Roam / RV, the dish was stowed at camp teardown but the user forgot to deploy at the new site Very Likely
- Dish was stowed to protect it from high wind or weather and was not redeployed after conditions improved Possible
- Router lost power mid-deploy sequence and the antenna fell back to the stowed safe-state on reboot Less Likely
Step-by-Step Diagnostic Procedure
Open the Starlink mobile app (iOS / Android) and check the home screen status banner. If it reads 'Stowed', the dish is deliberately parked and needs a deploy command, not a hardware fix.
In the app, tap the settings gear icon, then tap 'Stow' or 'Unstow'. On current firmware the button label changes to 'Unstow' when the dish is already stowed. Tap it once and wait up to 90 seconds for the dish to motor into operating position.
Watch the dish physically while you send the unstow command. You should hear or see the antenna tilt upward toward the sky within about 30 seconds. If it does not move at all, proceed to the next steps.
Check that the power cable from the router to the dish is fully seated at both ends. A loose connector can prevent the dish from receiving the motor command even when the router is online.
Inspect the dish cable for visible kinks, cuts, or pinch points, especially if the cable runs through a door or vehicle hatch. Damage here can block both power and the command signal to the antenna.
If the dish still does not move after a confirmed unstow command, reboot the router by unplugging power for 30 seconds, then plugging back in. Open the app again and retry the unstow command once the router status light is solid.
Open the browser-based admin at 192.168.100.1 on a device connected to the Starlink router. Check the Network section for any persistent stow or error flags that the app may not be displaying clearly.
If none of the above steps restore movement and the app continues to show 'Stowed' after multiple unstow attempts, the dish motor or internal controller may be faulted. Contact Starlink support and share your Diagnostics screen data from the app. A hardware replacement may be needed.
Frequently Asked Questions
What does Starlink status 'Stowed' mean?
It means the dish was deliberately folded down and parked using the Stow command in the Starlink mobile app. The antenna will not search for satellites and you will have no internet until you send the Unstow command from the app. It is not a broken dish, it is a dish waiting for instructions.
Can I still get internet while the dish is stowed?
No. A stowed dish is physically parked and not pointed at any satellite. The router may still broadcast a Wi-Fi network but no traffic will pass until the dish is deployed and acquires a signal.
How do I unstow my Starlink dish?
Open the Starlink mobile app (iOS / Android), tap the settings gear, and look for the Unstow or Deploy button. Tap it once and give the dish about 60 to 90 seconds to motor up to its operating position. You should see the status change from 'Stowed' to 'Searching' and then to 'Online' once it locks onto satellites.
My dish will not unstow even after I tapped the button. What is wrong?
First, check that the cable between the router and the dish is firmly connected at both ends and has no visible damage. Then reboot the router by unplugging it for 30 seconds. If the dish still will not move after a fresh unstow command, there may be a fault with the dish motor or onboard controller. Pull up the Diagnostics screen in the app and contact Starlink support.