Planned Network Maintenance Outage In Progress
The STARLINK-SCHEDULED_MAINTENANCE (Starlink) EV fault code means: Planned Network Maintenance Outage In Progress. This is a minor severity code.
- Keep driving?
- No -- stop driving
- DIY difficulty
- easy
- Estimated cost
- $0 for maintenance itself. If a firmware update corrupts and requires dish replacement, SpaceX typically handles this under warranty at no cost. DIY replacement of a failed Dishy after a bad update runs $200-$599 out of warranty.
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Common Symptoms
- Starlink mobile app (iOS / Android) shows status message SCHEDULED_MAINTENANCE on the main screen
- Internet service drops completely during the maintenance window, usually late night or early morning
- The Starlink mobile app (iOS / Android) displays an estimated restoration time on the status screen
- Dishy remains powered on and the router shows solid white light, but no data passes through
- Devices connected to your network lose internet access but stay connected to the router
- The Starlink mobile app (iOS / Android) Statistics tab shows zero throughput and high latency or timeouts
- Service resumes automatically after the window ends with no action required from you
Probable Causes (Ranked by Likelihood)
- SpaceX is performing scheduled software or firmware updates on the satellite cell serving your location Very Likely
- Dishy itself is receiving a firmware update pushed by SpaceX over the satellite link Very Likely
- Starlink router is receiving a scheduled firmware update that requires a brief service interruption Likely
- Ground station or point-of-presence maintenance affecting your regional cell Likely
- Planned satellite orbital adjustment or handoff reconfiguration affecting coverage in your area Possible
- Account or network configuration sync required by SpaceX back-end systems Less Likely
Step-by-Step Diagnostic Procedure
Open the Starlink mobile app (iOS / Android) and tap the status banner. It should display SCHEDULED_MAINTENANCE along with an estimated end time. Note that time so you know when to expect service back.
Check that Dishy is still powered. The router should show a solid white light and Dishy should feel slightly warm. If the router light is red or off, you may have a separate fault unrelated to maintenance.
Do NOT reboot Dishy or the router during a maintenance window. A firmware update may be actively writing to Dishy, and interrupting power during that process can cause a corrupted update requiring a hardware replacement.
Visit the Statistics tab in the Starlink mobile app (iOS / Android) and confirm uptime is counting. If uptime resets to zero repeatedly, that confirms a firmware update cycle is in progress on Dishy.
If the maintenance window listed in the app has passed by more than 30 minutes and service has not restored, reboot the router by unplugging power for 30 seconds, then plugging it back in. Wait 3 minutes before checking again.
If service still does not restore after a router reboot, open the Diagnostics screen in the Starlink mobile app (iOS / Android) and run a diagnostic. If a new fault code such as AntennaUnreachable or Disconnected appears, that is a separate issue to address.
If no restoration time is shown and the outage extends beyond 2 hours, check the Starlink service status page at status.starlink.com or the Starlink subreddit to confirm whether a regional outage beyond scheduled maintenance is in progress.
Frequently Asked Questions
What does SCHEDULED_MAINTENANCE mean on my Starlink app?
It means SpaceX has planned a brief outage for your area, usually to push a firmware update to Dishy or maintain the satellite cell overhead. The Starlink mobile app (iOS / Android) should show an estimated end time. Most windows last 30 to 60 minutes and happen overnight so the interruption is as small as possible.
Should I reboot my Dishy or router during a SCHEDULED_MAINTENANCE window?
No. Leave everything powered on. Dishy may be actively installing a firmware update, and cutting power in the middle of that can corrupt the software and leave Dishy unable to reconnect. Let the window finish and service will restore on its own.
How much does SCHEDULED_MAINTENANCE cost to fix?
Nothing. This is a routine SpaceX-side event and requires no action or payment from you. The only scenario where cost enters the picture is if something goes wrong during a firmware update and Dishy is damaged, in which case SpaceX usually covers replacement under warranty.
Will my Starlink come back online automatically after maintenance ends?
Yes. In almost every case service restores on its own when the window closes. If it does not come back within 30 minutes after the listed end time, a simple router reboot (unplug for 30 seconds, plug back in) is the first step. If that does not work, check the Diagnostics screen in the Starlink mobile app (iOS / Android) for a new fault code.