Lost Communication With EV Charging Station Communication Module
The U0265 code means the vehicle's onboard diagnostic system has detected: Lost Communication With EV Charging Station Communication Module. This is a low severity code.
- Keep driving?
- Yes, but fix soon
- DIY difficulty
- hard
- Estimated cost
- $400 - $1,500 (parts and labor)
Network codes mean modules are not communicating. You need a scanner that reads all systems to find the problem.
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Common Symptoms
- Vehicle not recognized by charging station
- Charging session not starting
- Error code on charging station display
- Payment not processing at charger
- Charging cable locked in port
Probable Causes (Ranked by Likelihood)
- Failed vehicle-side charging communication module Very High
- Charging station software incompatibility High
- CAN bus fault in charge port assembly Moderate
- Damaged charge port communication pins Low
Step-by-Step Diagnostic Procedure
-
Try a different charging station
-
Inspect charge port pins for damage
-
Scan vehicle charging module for codes
-
Check for vehicle software updates
Frequently Asked Questions
Can I drive with U0265?
Yes. The vehicle drives normally. Try a different charging station.
What causes U0265?
Often a charging station compatibility issue. Damaged charge port pins are also possible.
Should I try a different charger?
Yes. If the issue only happens at one station, the problem may be the station, not your vehicle.
Sources
This page is built from documented references. Verify against your own service info before repair work.
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