U0225 low

Lost Communication With EV Preconditioning Module

The U0225 code means the vehicle's onboard diagnostic system has detected: Lost Communication With EV Preconditioning Module. This is a low severity code.

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Keep driving?
Yes, but fix soon
DIY difficulty
moderate
Estimated cost
$200 - $800 (parts and labor)
Diagnose CAN Bus Issues
LAUNCH CRP123X Full System Scanner

Network codes mean modules are not communicating. You need a scanner that reads all systems to find the problem.

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Common Symptoms

  • Cabin preconditioning not activating
  • Battery preconditioning not working
  • Climate pre-start feature disabled
  • App remote climate not responding

Probable Causes (Ranked by Likelihood)

  • Failed preconditioning module Very High
  • CAN bus communication fault High
  • Software error in preconditioning system Moderate
  • 12V battery too low for preconditioning Low

Step-by-Step Diagnostic Procedure

  1. Check 12V battery voltage

  2. Scan preconditioning module for fault codes

  3. Reset and reprogram preconditioning settings

  4. Verify CAN bus communication at module

Frequently Asked Questions

Can I drive with U0225?

Yes. Only preconditioning features are affected.

What causes U0225?

Typically a software error or failed module. A weak 12V battery can also prevent activation.

How do I fix U0225?

Check the 12V battery first, then try a software reset.

Sources

This page is built from documented references. Verify against your own service info before repair work.

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